Frequently Asked Questions
Quick answers to common questions about our services.
What is your return policy?
We offer a 30-day money-back guarantee on most products. Items must be in their original packaging and unused. Some exclusions apply to perishable pet food for safety reasons.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping is available for 1-2 business day delivery. You'll receive a tracking number via email as soon as your order ships.
Do you offer international shipping?
Currently, we only ship within the continental United States. We are working on expanding our paw-print to other countries soon! Stay tuned to our newsletter for updates.
Can I cancel or change my order?
Orders can be changed or cancelled within 2 hours of placement. Please contact our support team immediately via phone or the contact form above for urgent modifications.
